New public management as a concept of public administration

Public Sector and Globalization: Towards New public Management

Running public service organizations that is used in government and public service institutions and agencies, at both sub-national and national levels is a major area of research in public policy in the era of globalization. Thus, the aim of this paper is to probe relationships between new public management and the process of globalization. It argues that the emergence of NPM is the consequence...

Developing a citizen-centered model in the Iranian public sector with a new public service approach

Purpose: Citizen-centered government agencies are a prototype of new public service approach which, in effect, calls for citizenship orientation of state-owned agencies. This study aimes at developing a citizen-centered model in the Iranian public sector with a new public service approach.  Methodology: To realize this purpose, the main themes of the main subject of the study were identified u...

Quality Management in Public e-Administration

Since the late 1970s, quality management has become an important tool for achieving a high quality of public eadministration services in many countries. Very important part of quality management in e-administration is measurement of quality indicators related to this sector. Therefore, this paper gives a description of e-administration, including statistics about it and other examples from many...

Public Health Administration and Management in Albania

African Association for Public Administration and Management